[Info-vax] Should Oracle buy OpenVMS?

[Richard B. Gilbert]

JF Mezei wrote:
> Richard B. Gilbert wrote:
> 
>> The last time I looked, there were several levels of support available; 
>> the cheapest $0.00 being web access to security patches only. For some 
>> money you get access to a database with patches and solutions to common 
>> problems.  For more money you get questions and answers via e-mail.  For 
>> lots more money, you get telephone support and, for REALLY big bucks, 
>> you get priority telephone support; e.g. someone will talk to you right 
>> away.
> 
> But the question is whether outfits like RedHat, IBM etc can provide
> comparale Linux support for much less than what Sun charges for Solaris
> suport or whether they are all more or less the same.


Assuming a level playing field; e.g. employing U.S. citizens working in 
the U.S. of A. the cost of providing support is going to depend strongly 
on the quality of the product and its documentation.

Every once in a while, you find something that just works.  Most of the 
time even the best products have a bug or two, the design wasn't quite 
as good as it might have been, the documentation has a few problems . . . .