[Info-vax] Only first page prints on telnetsym queue

[Rich Jordan]

And only for a few documents.  This is on a three node LAVC cluster,
no shared storage.

We just transferred (FTP of ZIPped backup saveset) and restored a
large batch of program source code from a customer.  Its all BASIC
source, and all in normal VMS variable length record, implied carriage
control format.

We've got two printers, one HP5 with Emulex NetJet card using LAT, and
one LJ4000 with Jetdirect running TELNETSYM.  Both queues are on an
Alpha running VMS V7.3-2, ECOs up to date as of January, and TCPIP
V5.4 eco 7.  The node where the files are stored is an Itanium running
V8.2-1, ECO'd up to November 2008, TCPIP V5.6 eco 3, and the last node
(unsupported, I know) is a MicroVAX 3100-30 running V7.3 up to date
ECOs, and TCPware V5.6 (which should not be involved).

A few program files will only print the first page when sent to the
Telnetsym LJ4000.  They print perfectly to the LAT queue.  Most files
print fine.  There is no difference in file attributes other than
size, FID, and maximum record size (and no correlation between the
record size and good/bad files).

We're pretty certain its something in the contents of the bad files,
but it could be that something is interacting with a bug in the
LaserJet.  Any node that prints a bad file gets the same result.  Copy
the file to another node and print from any node, same result.  We set
up a Telnet queue on the VAX using TCPware and had the same results
with the bad file; only the first page prints, so its not likely a
TCPIP Services bug.

Append a 'good' file to the 'bad' file, and on the LJ4000 only the
first page prints.

Append the bad file to a good one and print and you get the entire
first document, then the first page of the bad one, then nothing
(again all work perfectly on the LAT queue LaserJet 5).

I tried doing a type/output and printing the resultant file; same
results.  Edit the file and save a modified copy (just text changes)
same result.

Review of the bad files show no control codes other than TAB
characters (remember, implied carriage control).  Turning on DEBUG in
the Telnetsym log files to display all the codes being sent shows
nothing but TAB, CR, and LF are sent to the print queue until the
reset module.  We disabled the reset module which sends the escape-E
PCL reset, no change.  The print form we are using is generic with no
setup modules.

We did a cold reset on the printer and Jet Direct and reconfigured
them.  No change.

Now the fun part.  I edited the file and changed every tab to be 4
spaces (global substitution) and the file then prints properly on the
Telnetsym queue.  A review of the Telnetsym log with this modified
file shows the only control characters being sent are CR and LF, but
outside of that its the same as the earlier log.

Anyone aware of issues sending repeating TABs to a LaserJet via
Telnetsym?  I can't imagine what else it might be.  There's no
terminal device/spool device involved that might impose changes due to
characteristics.

Thanks

Rich