[Info-vax] Welcome to lockdown - HP limiting access to patches
Jeff Goodwin
jgoodwin at maine.rrr-r.com
Wed Aug 18 14:14:07 EDT 2010
"Art Wiens" <awiens at canwest.com> wrote in message
news:i4h0j6$gb2$1 at posting2.glorb.com...
> Anyone else see this at the ITRC main page? :
>
> Important note: As of September 18 (or shortly thereafter), HP will
> institute a change in the way that Patch services are accessed. Beginning
> at that time, Patch access will be through the ITRC support portal. You
> need to have a valid ITRC user ID and password and ***** will now also
> need an active HP support agreement that includes Software Updates linked
> to your ITRC profile to access Patch content and services. *****
...
> Cheers,
> Art
This has been a long time coming. We recently went through a long process
to quote our HP support out to other companies. The main selling point of
hardware only companies was that HP patches are free, so we really don't
need software technical support. We knew otherwise, but I suspect many fall
for it.
No other major software vendor that we deal with distributes patches on the
honor system.
-Jeff
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