[Info-vax] : Welcome to lockdown - HP limiting access to patches

BRAD at rabbit.turquoisewitch.com BRAD at rabbit.turquoisewitch.com
Tue Aug 31 20:18:16 EDT 2010


In article <6a6c6646-1e5d-431b-82d9-654bccb5e6ee at h19g2000yqb.googlegroups.com>,
 Rich Jordan wrote:
>On Aug 18, 11:09 am, Art Wiens <awi... at canwest.com> wrote:
>> Anyone else see this at the ITRC main page? :
>>
>> Important note: As of September 18 (or shortly thereafter), HP will institute a change in the way that Patch services are accessed. Beginning at that time, Patch access will be through the ITRC support portal. You need to have a valid ITRC user ID and password and ***** will now also need an active HP support agreement that includes Software Updates linked to your ITRC profile to access Patch content and services. *****
[...]
>Has anyone received any usable response from attempts to contact HP
>about this?  So far all I've gotten are the automatic acknowledgements
>of receipt.  Apparently they're not any more interested in discussing
>this matter than most others lately...

I've not even recieved the "courtesy" response to my email.  I've pretty much
given up hope of receiving any response.



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