[Info-vax] OT: Arun Kishan

[VAXman- at SendSpamHere.ORG]

In article <hiev8l$oq9$01$1 at news.t-online.com>, Michael Kraemer <M.Kraemer at gsi.de> writes:
>Richard B. Gilbert schrieb:
>
>> I was doing Unix, Windows and VMS at my last job.  The Unix was running 
>> on X86 hardware and supporting a typesetting application.  The Windows 
>> part was removing virii and worms and patching Windows to close some of 
>> the "holes" being exploited by said virii and worms.  The VMS support 
>> occupied very little of my time.
>
>In my experience the amount of necessary daily support is
>roughly proportional to the number of users,
>especially on the desktop.

In my experience, it's been:

Support person = ceil (1/(number of users on system))

On VMS and unix, number of users on system is typically >1.  Regardless,
1 support person for VMS and unix.  However, with WEENDOZE, it's 1 user
per box... 

Support person = ceil (1/(1 WEENDOZE user)) * WEENDOZE boxes.

Judging by the size of some of the IT support groups I have encountered,
the math may be a bit off with an additional fudge factor...

Support person = ceil (1/(1 WEENDOZE user)) * (WEENDOZE boxes + fudge)

Fudge is usually for the support of the WEENDOZE server to which these
single user WEENDOZE boxes connect.

It's like buying a car with a full time mechanic.

-- 
VAXman- A Bored Certified VMS Kernel Mode Hacker    VAXman(at)TMESIS(dot)ORG

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