[Info-vax] DCPS v2.7 problem with HP P2055dn printer

Alan Frisbie Frisbie_REMOVE at Flying-Disk.com
Fri Jan 29 19:46:12 EST 2010


Paul Anderson wrote:
> In article <ReadneVznpiDffzWnZ2dnUVZ_hCdnZ2d at supernews.com>,
>  Alan Frisbie <Frisbie_REMOVE at Flying-Disk.com> wrote:
> 
>> Since the client with this printer has a support contract, I 
>> submitted an HP Services case (4609040719). It was almost immediately 
>> escalated to DCPS engineering. Their conclusion was that the P2055dn 
>> printer design (or implementation) is broken, and have forwarded the 
>> problem to the printer people.
> 
> I believe your problem was that you can't select paper by media type 
> because of a bug in the printer's PostScript interpreter.

No, that bug can be worked around.   The killer bug was that after
every job we would get an extra page, blank except for a black
diamond in the upper left corner.   Apparently the printer does
not handle the control-D correctly.   If you like, I can forward
the response from DCPS Engineering.   Since we use expensive media
in this application, the waste would be unacceptable.

>> Apparently I am not the only customer to report this.
> 
> Good, so you're _not_ crazy!

Well, I wouldn't go so far as to say *that*!   :-)

Thanks for all your help, Paul.

Alan



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