[Info-vax] : Welcome to lockdown - HP limiting access to patches

[Bob Koehler]

In article <7a7f5bee-30e5-4569-9938-d9c2c86d12a8 at y23g2000yqd.googlegroups.com>, Neil Rieck <n.rieck at sympatico.ca> writes:
> 
> In all this it was not my intention to give anyone a black eye. I only
> wanted to share some of my experiences in case the same thing happens
> to you.

   Sadly, this is nothing new.  Although DEC did tend to know it's own
   products, we fonud it very difficult to go through our annual
   renewal of support contracts.  Nobody at DEC ever knew what we
   already had on support, nor what we had bought since.