[Info-vax] Problem upgrading to 8.4 on Itanium (from 8.3-1H1)

[Dave]

On Aug 29, 11:55 am, VAXman-  @SendSpamHere.ORG wrote:
> In article <2a6462ad-a560-4de1-92a7-a73380717... at 1g2000vbu.googlegroups.com>, Dave <Baxt... at tessco.com> writes:
>
> >45 minutes in to the UPGRADE (on bl860c), I get the following message.
>
> >Portion done: 0%...10%...20%...30%...40%...50%
>
> >%PCSI-E-WRITEERR, error writing DISK$SYSI64_V84:[VMS$COMMON.]
> >[SYSHLP]HELPLIB.HLB;2
> >-LBR-E-DUPKEY, duplicate key in index
> >%PCSI-E-OPFAILED, operation failed
> >Terminating is strongly recommended.  Do you want to terminate? [YES]
>
> >I seem to recall seeing somewhere that this can be overruled!!
> >Can anyone shed light on how I should deal with this.
>
> Who needs HELP anyway?  We're all VMS experts! :D
>
> --
> VAXman- A Bored Certified VMS Kernel Mode Hacker    VAXman(at)TMESIS(dot)ORG
>
> All your spirit rack abuses, come to haunt you back by day.
> All your Byzantine excuses, given time, given you away.

Turns out I was right first time.

The duplicate keys were in the 8.3-1H1 HELPLIB.HLB, and are over-
written by the upgrade.

Obviously a "Terminate" suggestion we could do without.

I posted the full reply from HP Support on the ITRC.

Dave.