[Info-vax] Problem upgrading to 8.4 on Itanium (from 8.3-1H1)

[VAXman- at SendSpamHere.ORG]

In article <ed81e980-25a2-48d9-99de-de5e53997c20 at s8g2000vbx.googlegroups.com>, Dave <BaxterD at tessco.com> writes:
>On Aug 29, 1:34=A0pm, JF Mezei <jfmezei.spam... at vaxination.ca> wrote:
>> >>> >%PCSI-E-WRITEERR, error writing DISK$SYSI64_V84:[VMS$COMMON.]
>> >>> >[SYSHLP]HELPLIB.HLB;2
>> >>> >-LBR-E-DUPKEY, duplicate key in index
>>
>> So this is the result of using LIB/INSERT instead of LIB/REPLACE in the
>> PCSI script ?
>> (or perhaps not doing a SET NOON and then LIB/DELETE to ensure there is
>> no module by that name and then LIB/INSERT ?
>>
>> If they don't name the offending key/module, then this error message is
>> worthless.
>>
>> Consider a site that created its own help module called "chocolate".
>> With a new release of VMS, the engineers added the "chocolate" command
>> which is totally dfferent than what the site is doing.
>>
>> Should the insallation procedure simply replace "chocolate" without
>> warning ? Should it warn the user and perhaps save the old one ? =A0Or
>> perhaps just say that "chocolate" already exists and the whole VMS
>> installation is terminated. (at least the customer would then know what
>> key is duplicate and could fix it before proceeding with the install agai=
>n).
>
>To Brian,
>        Its OK, it took your response in the manner that you intended.

:D



>To JF,
>        I agree with your comments.   My real objections are
>
>         1.    a meaning less message warning me to terminate (or
>suffer the
>         implied, but unspecified, consequences).
>         2.    To subsequently find out that, not only is the issue
>(pretty much)
>         harmless, but also self-repairing, (at least in the example
>presented)
>         3.    They already knew about it, but didn't feel that it was
>worth
>         publicizing.   (I have mail folders full of other HP
>"Customer Advisories"
>         relating to the windows crap)
>
>        An indication of which module is the issue, would have
>helped.
>
>Anyway,  enough of this!!   (I guess I should be grateful that it only
>took about 90
>minutes to get a response from HP customer support.
>
>Dave.

Now comes the fun part of figuring out which patches you'll need to apply
and which patches you want to avaid at all costs.

-- 
VAXman- A Bored Certified VMS Kernel Mode Hacker    VAXman(at)TMESIS(dot)ORG

All your spirit rack abuses, come to haunt you back by day.
All your Byzantine excuses, given time, given you away.