[Info-vax] Hopelessly Pathetic Hardware Parts

[VAXman- at SendSpamHere.ORG]

In article <503f2419$0$44957$c3e8da3$33881b6a at news.astraweb.com>, JF Mezei <jfmezei.spamnot at vaxination.ca> writes:
>I tried to get a replacement power supply for my Mac Pro computer. Apple
>would not sell one to me. I would have to bring it to te Apple place of
>worship, get  a "Genius" to look into it (which woudl take a few days),
>and then they would schedule a repair date and cost.
>
>Turns out that Apple refuses to sell the power supply as a part even
>though the Mac Pro was designed to be modular.
>
>What was suggested is that I use Apple's competitor, Mr Google to find
>shops that sell the power supply I needed. So I did and I got the power
>supply shipped and was able to replace it without having to bring my
>computer to an Apple place of Worship and leave it there for many days.
>
>
>So Mr Vaxman, perhaps in your case, you should have bought those spare
>parts (mounting brancets and screws) from a 3rd party ?

I originally had no qualm paying the ridiculous price for the mounting
bracket and screws, but the lack of *all* the necessary screws was most
unnerving.



>Is it possible that HP prefers people to buy such parts from 3rd parties
>instead of directly from HP ?

Apparently, this is the case.  I refused to cower to their demands of
$37.00 for 4 screws and I purchased a lot of 50 (minimum purchase) of
them for about $6 -- WITH SHIPPING! (USPS) -- from another source.

All Hopelessly Pathetic did was demand -- about a half dozen times --
that I provide them with the Envy's model number, serial number, date
of purchase and my name, email, address and phone number.  Why any of
that had any bearing on the lack of screws in a completely disparate
Hopelessly Pathetic purchase is beyond my comprehension.  It just as
well could have been an automated response every time I'd contacted
Hopelessly Pathetic.  It's shades of deja vu back to my rx2600 rack
mount kit purchase dilemma.  At least, when I inquired about my Envy
parts, they didn't ask what model of Presario I had. ;)  I suppose I
should count that as a Hopelessly Pathetic improvement. :rolleyes:

-- 
VAXman- A Bored Certified VMS Kernel Mode Hacker    VAXman(at)TMESIS(dot)ORG

Well I speak to machines with the voice of humanity.