[Info-vax] Hopelessly Pathetic Hardware Parts

[VAXman- at SendSpamHere.ORG]

In article <k1ofqu$lmr$1 at dont-email.me>, David Froble <davef at tsoft-inc.com> writes:
>JF Mezei wrote:
>> I tried to get a replacement power supply for my Mac Pro computer. Apple
>> would not sell one to me. I would have to bring it to te Apple place of
>> worship, get  a "Genius" to look into it (which woudl take a few days),
>> and then they would schedule a repair date and cost.
>> 
>> Turns out that Apple refuses to sell the power supply as a part even
>> though the Mac Pro was designed to be modular.
>> 
>> What was suggested is that I use Apple's competitor, Mr Google to find
>> shops that sell the power supply I needed. So I did and I got the power
>> supply shipped and was able to replace it without having to bring my
>> computer to an Apple place of Worship and leave it there for many days.
>> 
>> 
>> So Mr Vaxman, perhaps in your case, you should have bought those spare
>> parts (mounting brancets and screws) from a 3rd party ?
>> 
>> Is it possible that HP prefers people to buy such parts from 3rd parties
>> instead of directly from HP ?
>
>I sell some aircraft parts from time to time.  As part of the service to 
>customers, I sell hardware also, bolts, nuts, and such.  If I was 
>selling them all day long in huge quantities, yeah, it would be a good 
>business.  Selling a few once a month is a royal PITA.
>
>It gets worse.  The guy I dealt with at the mfg passed away recently. 
>Now all of a sudden I get a quote for a price higher than I can purchase 
>retail, this from the bolt mfg, and me an OEM who expects OEM pricing. 
>For what?  $10 - $20 per month in sales?  I'm getting real close to 
>telling customers to shop for hardware elsewhere.  I'll provide just 
>that which I mfg.
>
>So what does all that off topic stuff mean?  I'm guessing that HP is 
>happy to sell notebooks of which they have a warehouse full.  I'm also 
>guessing that there are very few sales of individual screws, bolts, etc. 
>  So, by offering them, they are indeed creating a problem for themselves.
>
>Perhaps a better thing to do would to include specs with the notebooks 
>specifying the size of the various hardware you might need, and perhaps 
>a few sources, and stick to selling notebooks, which is really all they 
>want to do.

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c03317166/c03317166.pdf

2.5x3.7 metric panhead -- page 54

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