[Info-vax] HP contact for new OS support contract?

[Rich Jordan]

On Mar 2, 3:55 am, IanMiller <g... at uk2.net> wrote:
> On Monday, 27 February 2012 17:20:16 UTC, Jerry Eckert  wrote:
> > I was just speaking with someone with an Alpha server running OpenVMS
> > 7.2-2 who has been trying to put it under software support so he can
> > upgrade to V8.4 and get patches.  He has placed numerous calls to HP
> > and has not been able to find an appropriate contact: nobody seems to
> > know who to refer him to or phone calls are not returned.
>
> > Does anyone have a contact within HP who might be able to help I can
> > pass on to him?  He is located in Massachusetts.
>
> > Thanks,
> > Jerry
>
> As far as I know both Jerry and Rich are now taken care of.

The customer specific problem is taken care of.

I now have a contact that (unless something changes) I know I can
reach out to to purchase media or hopefully connect me to people to
purchase other VMS related items.  But I don't have permission to
publicize that contact.

So the thing that still needs to get taken care of is that other folks
besides Jerry and I might need the info/contacts within HP, hopefully
promptly displayed and easily findable via the HP OpenVMS site pages.

To purchase OpenVMS media and documentation:  'link'
For information on or purchase of contract support:  'link'
For information on or purchase of OpenVMS licenses:  'link'
For purchase of OpenVMS supported hardware and storage: 'link'  (may
point to both HP and distributors).

Then we'll really be taken care of.

Thanks

Rich