[Info-vax] OT: HP Poised to merge PC and printer divisions

Paul Sture paul at sture.ch
Sun Mar 25 11:38:35 EDT 2012


On Sat, 24 Mar 2012 16:17:39 -0400, David Froble wrote:

> My point about Brother is that they have good customer support, and will
> talk to you without asking for a credit card #.  I had a Panasonic dot
> matrix printer, which quit.  I called with the error code / message I
> was getting, just wanting to know if it was broke, or whatever, and they
> just wouldn't talk to me without something like $40 up front.
> 
> My current technique is before I purchase something, I check out their
> support.  The Brother support was willing to talk about problems, no
> charge.
> 
> I prefer to support those who will stand behind their products, and who
> will support their customers.  I definitely do not support vendors who
> place date timeouts on their ink cartridges.

That's a good tip thanks.



-- 
Paul Sture



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