[Info-vax] Moving away from OpenVMS

[Michael Moroney]

Jan-Erik Soderholm <jan-erik.soderholm at telia.com> writes:

>JF Mezei wrote 2012-05-16 13:07:
>> Jan-Erik Soderholm wrote:
>>
>>> Have you actualy talked to HP ?
>>
>> Not ever VMS shop is large enough...

>"our large business-critical application currently running
>on OpenVMS (IA64)" sounds large enough.

>> to be fortunate enough to have the privilege of having a contact within
>> HP.
>>

>You do not need luck and it's not an privilege, of course.

>> And HP has been closing a lot of local offices in recent years as well,
>> so having contacts at HP is even harder.

>When was the last time *you* contacted HP on some VMS issue !?

>The whole IT business has closed "local offices" the last 10-20 years.
>So what ? Anyway, it's up to you, Eric, to listen to JF or not.

It depends on the level of service contract with HP, if any, they have.
I worked for an organization that needed 24/7 support for its VMS systems
and every time I called in an issue, HP was very good at responding, at
least once you got past the first line of telephone service people who
often couldn't spell "VMS".  Of course, I'm sure HP charges $$$$$$$ for
that privilege.