[Info-vax] HP printer compatibility question

[David Froble]

Rich Jordan wrote:
> HP printer division strikes again.  I'm asking here in case anyone happens to have one of these two printers:
> 
> 1.     HP LaserJet Pro 300 Color MFP M375nw.
> 2.    HP LaserJet Pro 400 Color MFP M475dn.
> 
> A customer needs to replace an existing LaserJet; all printing is PCL5 using a fair number of the fonts available on the older printers, and also doing soft font downloads for logos and special fonts.
> 
> HP has FOR YEARS now stopped provinding detailed font information, even on mid level and higher printers.  These printers list both PCL5 and PCL6 compatibility.  We've been burned before where the very generic 'tech' docs don't tell you that those 43 fonts are PCL6 only and in PCL5 you only have a very small subset available.  Not the user guide, not the 180+ page software rreference guide... but if I had a printer I could just print a PCL font list (and then a PCL6 font list for comparison).
> 
> The HP support site wants an SAID that covers the printer (and a serial number) to talk to me, and what passes for pre-sales support is a black hole that no information can apparently escape from.
> 
> If not these, does anyone know with certainty that any specific current production HP Laser printers can properly and completely emulate an HP5si/HP8000 series printer WRT PCL5 and downloadable fonts?

Why do you stick with HP printers?  There are other good printers out 
there, and with some, there are real tech people who will answer your 
questions.

Got a Brother MFC 8270 and have had no problems, in printing, or, in 
getting tech support.