[Info-vax] HP alerts full of broken links

[Dale Dellutri]

On Tue, 18 Aug 2015 08:19:17, Ian Miller <gxys at uk2.net> wrote:
> On Tuesday, August 18, 2015 at 12:45:11 PM UTC+1, li... at openmailbox.org wrote:
>> On Tue, 18 Aug 2015 02:51:11 -0700 (PDT)
>> Ian Miller via Info-vax <info-vax at rbnsn.com> wrote:
>> 
>> > unless hp is told then issues are not going to get fixed until someone at
>> > hp notices perhaps by reading this newsgroup or using the web site
>> > themselves. 
>> 
>> Is it so unreasonable to expect people paid by HP to do the work actually
>> check things they have done to make sure they work to the point you feel
>> obligated to supplement that in your spare time?
>>... 

I agree that HP employees should check their own work, and that
they should test it with various OSes and browsers, but they don't.

I'm having a problem with the HP Support Center web site, which
is a true disaster right now.  I used to have a short URL to get
to support:
  http://www.hp.com/go/hpsc
but now it's a maze of difficult to navigate pages.  For example,
if you log in at this page:
  http://h20566.www2.hpe.com/hpsc/wc/public/home
then to view current cases, you must first logout, choose
view current cases, then log back in again.

I'm told that you can make your frustrations known by
email to:
  wwusagesupport at hp.com
but I have no idea whether anyone at HP cares.

-- 
Dale Dellutri <daQQQle at panQQQix.com> (lose the Q's)