[Info-vax] VMS Software, Inc. Launches Performance SWAT Team Service

[mcleanjoh at gmail.com]

On Thursday, August 27, 2015 at 12:20:46 PM UTC+10, David Froble wrote:
> Richard Maher wrote:
> > On 8/27/2015 6:13 AM, mcleanxx at gmail.com wrote:
> >> AN UNWRAPPABLE: -
> >  > Ian, perhaps experienced VMS people outside
> >> North America can work with VSI on this by
> > 
> >> providing local services to VMS customers,
> > 
> >> with the backing of VSI which they provide feedback to.
> >>
> > 
> > That is indeed a cunning plan Baldrick! Get the local VMS talent to tell 
> > you exactly where all the turnips are and then you come in on your own 
> > and pick them under their noses.
> > 
> > I know one Perth shop that's been talking to Sue. I wonder how they and 
> > others feel now about divulging customer business relationships.
> 
> Ya know Richard, I don't see it happening that way.  Just about the worst thing 
> VSI could do is backstab the remaining VMS talent.
> 
> Now, one thing VSI could do is to build a database of VMS talent, and when 
> someone contacts VSI they could mention the local talent.  The actual 
> capabilities of the local talent might be something to question.  Also the 
> customer relations problem.  Perhaps some VMS users and some VMS talent don't 
> get along very well.
> 
> So, when contacted, VSI could mention the local talent, without vouching for 
> them, and still be available if that's what the customer wants.

Dave,

My thinking regards the "feedback to VSI" was along commercial lines rather than some international SWAT team descending on the client's business.

Some examples:
- "X are running (whatever) and would like info on your future plans for it" 
- "X would like an upgrade of (whatever product) that includes ..."
- "X look like moving away from VMS because ..."


cheers

John