[Info-vax] Layered products, the HP view !?!

[Bill Gunshannon]

In article <mm2fmf$6ca$1 at dont-email.me>,
	David Froble <davef at tsoft-inc.com> writes:
> JF Mezei wrote:
>> On 15-06-19 09:56, clairgrant71 at gmail.com wrote:
>> 
>>> That was the intent. The big thing we did was fix a long-standing bug that preventing booting on a particular i4 blade memory configuration.
>> 
>> When you guys announced you managed to do a build of 8.4 from the
>> sources HP gave you, would it be correct to state that this included not
>> only VMS but also all the layered products that you inherited that are
>> still "alive" ?
>> 
>> And and you did that first build from the sources you got from HP, I
>> take it that that build would have included all those small fixes HP did
>> but never released ?
>> 
>> 
> 
> I believe that was already mentioned by Robert Brooks.
> 
> Bugs get fixed, in the sources, but never sent out as patches and such, 
> other than to whomever filed the support request.  So, when you rebuild 
> the sources, all the fixes are there.
> 
> As for knowing you have a problem, but not distributing the fix to users 
> other than the one who filed the support request, well, I find that 
> rather disgusting.  Why?  Because other users could spend significant 
> time trying to find out what's going wrong before filing a support request.

And that also ignores the fact that those other users, if paying for
support, are actually paying for software taht is as bug-free as is
possible.  Apparently that's not what they are getting.  Wonder how
the courts would look upon this?

bill

-- 
Bill Gunshannon          |  de-moc-ra-cy (di mok' ra see) n.  Three wolves
billg999 at cs.scranton.edu |  and a sheep voting on what's for dinner.
University of Scranton   |
Scranton, Pennsylvania   |         #include <std.disclaimer.h>