[Info-vax] RX2660 keeps losing stored time

[Stephen Hoffman]

On 2015-06-23 23:24:25 +0000, Rich Jordan said:

> Customer site RX2660 system keeps failing to start up when they have a 
> power failure that exceeds their UPS duration.  The system pauses to 
> request the time be input.
> 
> We've had two service calls in the last couple of years, the most 
> recent one just a few months ago, where the battery was replaced.  I 
> know we did a time set, power down and restart the first time and 
> confirmed the date/time was preserved; I'm not sure a test happened 
> after the most recent change.
> 
> I guess the service folks could be using cheap bulk chinese batteries 
> now, but are there any other common issues (other than hopefully 
> mainboard issues) that could cause this?

If it's not the battery or the clip, and if it's not some buggy or 
bogus NTP or DTSS setting at boot or a junk value returned from the NTP 
servers, then it's the main board likely gone walkabout.

There was a battery socket revision for these boxes.  Boxes with date 
codes 4739 and earlier are eligible for a clip upgrade.  From the iLO, 
issue the DF command, and see if the second "Custom Info" field for the 
BOARD INFO section is 4739 or lower.  If so and only on 4739 and 
earlier, there's a clip AB419-3400A available.  That's from the HP 
Integrity rx2660 Server User Service Guide, starting around page 181.



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