[Info-vax] US Broadband

[Scott Dorsey]

David Froble  <davef at tsoft-inc.com> wrote:
>
>I've tried asking about fractional T1, and nobody at Verizon knows what 
>I'm talking about.

Verizon stopped offering fractional T-1 service on September 18, 2010.  
Existing customers were grandfathered in until June 2013.  They should have
told you that.

Call the Verizon business office and ask for the "Special Access Services"
supervisor.  However, before doing that, contact your state PUC and get a
copy of your state tariff.  This will show exactly what services the telco
is required to provide in your area.

You cannot just call some random idiot in the front office and expect them
to know about any particular service, you need to talk to the SAS people and
get routed to the one person in your area who handles the service you want.

>We're screwed, and we're probably going to stay screwed.  At least as 
>long as big money continues to run things.

Be that as it may, the telco world is not like the computer world.  The
telcos are under tariff to provide certain services at certain rates.  They
may not like to provide them, but they have to provide them.  Other services
they aren't allowed to provide.  Your job as an informed telco customer is 
to know every detail of this, and that means reading and knowing the tariff.

Big companies have a telco guy on staff whose job it is to know all the 
state tariffs by heart.  If you don't have that guy on staff, you have to
do the work yourself.
--scott
-- 
"C'est un Nagra. C'est suisse, et tres, tres precis."