[Info-vax] Business Practices, Patches

[David Froble]

Stephen Hoffman wrote:
> On 2015-03-15 13:41:45 +0000, John Reagan said:
> 
>> On Saturday, March 14, 2015 at 8:36:21 PM UTC-4, David Froble wrote:
>>
>>>
>>> We know what we had with HP.  Not much.  Perhaps we should wait to 
>>> see  how VSI handles these issues.
>>>
>>> I'm hoping they already have a database in the works for recording 
>>> every  VMS contact they can get their hands on, and have catagories, 
>>> such as  hobbyist, developer, student, user, etc.  I'd hope they 
>>> maintain contact  with everyone in the database, and solicite 
>>> responses.  A very close  relationship with users of all types could 
>>> be advantageous.  Keeping in contact with recent graduates could be 
>>> one good thing.
> 
> Ayup.  It's what I'd do, too.  Fully end-to-end here within the CRM 
> package or local environment; the contact data, common customer accounts 
> and common site logins and password, entitlements, LMF PAK generation, 
> and the rest.  Though that's a decent-sized project and a whole lot of 
> overhead, when the likely goal here is getting "Bolton" out the door.

Yes, getting a new version out the door is important.

But, knowing who the potential sources of revenue are is most likely the 
  most critical information for VSI.  Perhaps a web site where people 
can enter new information about themselves, and their employers, what 
they are doing with VMS, and such.  Spam everyone at least once a month 
with info and requests for updated information.  Build a substantial 
database of information, that allows data mining, and specifically 
targets those who could use specific new developments.

And the "app store" where things such as the recently discussed WASD web 
server are made available.