[Info-vax] OT: the Daily WTF for today is a VAX/VMS story

[David Froble]

Kerry Main wrote:
>> -----Original Message-----
>> From: Info-vax [mailto:info-vax-bounces at info-vax.com] On Behalf Of
>> IanD via Info-vax
>> Sent: 10-Feb-16 8:57 PM
>> To: info-vax at info-vax.com
>> Cc: IanD <iloveopenvms at gmail.com>
>> Subject: Re: [New Info-vax] OT: the Daily WTF for today is a VAX/VMS
>> story
>>
>> lol
>>
>> I see this attitude in poor tradespeople a lot
>>
>> Don't tell me how to do my job I've seen it all before is their catch-cry
>>
>> The really good one's however know how to listen to their customer,
>> deflect them without them knowing when they are just blowing hot air
>> they are already aware of and know when to sit up and take note when a
>> customer tells them something that is very significant and may affect the
>> outcome
>>
>> Thanks for the story...
> 
> Best practice is to ensure any concerns are professionally documented in 
> writing via email - before the cutover event.
> 
> That way, when the crap starts rolling down hill, you have a way to deflect
> It back up the hill...
> 
> Regards,
> 
> Kerry Main
> Kerry dot main at starkgaming dot com

Rough lesson, and never forgotten ....

If it ain't in writing, it never happened.