[Info-vax] HPE change elapsed support contracts T&Cs

[Simon Clubley]

Also seen on The Register:

http://www.theregister.co.uk/2016/11/01/hpe_crawling_back_for_software_support_eh_itll_cost_you/

Quote:

|Companies who wish to renew support contracts that expired less than a year
|ago can still reactivate their deal, but they will have to pay the support
|costs from the entire time their deal has been lapsed as well as a 50 per
|cent "reactivation" charge. That offer had also previously applied to
|contracts longer than one year, but is no longer valid as of November 1.
|
|The hefty charges to reinstate support are not particularly unusual. Fellow
|enterprise software giant IBM warns that its reinstatement costs can add up
|to three times the original support fees, while Oracle requires customers
|pay lapsed support fees as well as 150 per cent their last annual charge
|to reinstate a support contract.

Simon.

-- 
Simon Clubley, clubley at remove_me.eisner.decus.org-Earth.UFP
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