[Info-vax] Main cabinet fault indicator on an MSA1000
Stephen Hoffman
seaohveh at hoffmanlabs.invalid
Wed Aug 22 14:41:47 EDT 2018
On 2018-08-22 17:39:36 +0000, Rich Jordan said:
> thanks for replying. Its the chassis fault light, not the one on
> each of the MSA controllers. Both controllers are showing good status
> after the onsite went through and deleted all the alerts from our
> testing.
> We did dump the eventlog via CLI from both controllers prior to
> the onsite clearing all the alerts; assuming the eventlogs are the same
> thing the controllers will display via the buttons, there should be no
> more faults logged (though I'll check again today to make sure no new
> ones).
>
> I will pass along the possibility of doing a POST via the buttons
> when they are at end of day. Thing is that is still the controllers
> doing POST, so I don't know if it will have any impact on the chassis
> fault indicator, if it POSTS the SAN switches or EMU or SCSI
> interfaces, etc. If there's any docs on that one beyond 'it lights up
> amber when a fault is detected in one or more subsystems' I haven't
> been able to find it. I won't be surprised it it does take a full
> power cycle to make it go away.
> Hopefully don't lose another piece of kit when we cycle it...
A chassis fault wouldn't surprise me, then. Manual POST on the MSA
controller(s) present in the chassis probably won't clear a chassis
fault.
Though I would be interested in knowing if that manual POST sequence
even works. Not that I'd be inclined to try that on a production box.
Power-cycling the chassis — the whole array — might clear the fault, on
the off chance it was a power glitch or ilk, and something in the
chassis got stuck in a weird state.
Or it's bad hardware, and it might not come back short of swappage.
Given the vintage of this gear, power-cycling the chassis might also
trigger new problems with the chassis or with the HDDs. Have spare
parts available, etc.
--
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