[Info-vax] Hobbyist renewal response time

[John Santos]

In article <ea38baf2-36b0-4bac-a5db-9440ba369429
@googlegroups.com>, milton.baar at swoose.com.au says...
> 
> On Tuesday, November 27, 2018 at 5:58:16 AM UTC+11, Simon Clubley wrote:
> > On 2018-11-26, Stephen Hoffman <seaohveh at hoffmanlabs.invalid> wrote:
> > >
> > > Anybody with recent hobbyist renewal experience?
> > >
> > > Given the churn over at the HPE web site this month, a broken 
> > > submission linkage within HPE seems possible.
> > >
> > > Or maybe the hobbyist program has simply ended?  HPE is exiting the 
> > > OpenVMS business, after all.
> > >
> > 
> > If the OP does not get a response this time, he could try sending an
> > email to the OpenVMS HPE contact address at openvmscustomerlab [at] hpe.com
> > and let them know there's a problem somewhere.
> > 
> > Simon.
> > 
> > -- 
> > Simon Clubley, clubley at remove_me.eisner.decus.org-Earth.UFP
> > Microsoft: Bringing you 1980s technology to a 21st century world
> 
> Just received my PAKs in response to the second email (I used different text so I could tell the difference); *didn't* receive the auto-acknowledgement mentioned in the email.
> 
> However, the PAKs are more important than the auto-acknowledgement!

I sent in the renewal on Dec 5.  Got the acknowledgement 
at 11:00 PM EST (US), not more than a few hours later.
Recieved the licenses at 12:37 the next afternoon, so
about 13 hours.