[Info-vax] status of HPE Customer Labs in Bangalore, IN?

[David Turner]

Concerned also here as I tried to get some HPE hardware support and NO 
ONE was available to answer the chat. It auto-cancelled.

A company with god knows how many employees and no one to help with a 
warranted hardware questions

THAT concerns me
DT


On 7/2/2020 9:13 AM, Rod Regier wrote:
> It's been several weeks since I or my customers have received any email communications from the HPE Customer Labs in Bangalore, IN.
> 
> This is despite repeated direct email requests by me and indirect email requests from my customers trying to renew their HPE OpenVMS EDU licenses.
> 
> The last communication my customers received was the spontaneously generated and send 16-May-2020 "RE: Important: Availability of Java and OE .ISO for OpenVMS" email.  It was apparently sent to any of my customers (among likely others) who were past HPE OpenVMS EDU license program subscribers.
> 
> 
> Anyone know what's going on?
> 
>              \\
> 
> pre-answering high-level know details:
> HPE "standard" support for OpenVMS/I64 concludes 31-Dec-2020
> HPE OpenVMS Customer labs starting issuing final OpenVMS EDU license kits
> in March/2020 with an expiry of 01-Jan-2022. (With a path to paid permanent licenses offered).
>