[Info-vax] RX-2800 overheat

[Rich Jordan]

On Monday, March 2, 2020 at 4:52:35 PM UTC-6, Scott Dorsey wrote:
> Rich Jordan  <jordan at ccs4vms.com> wrote:
> >RX2800-i2.  The machine is no longer in production, only used for access to=
> > historial data and reports, and the customer had it turned off since last =
> >November due to getting an overheat error.
> >
> >Well they turned it back on last Thursday, it ran for 2 days, then failed w=
> >ith an overheat again.   Can anyone tell from these error entries if its po=
> >ssibly a sensor issue, or something a physical cleanout might help with or =
> >do we have an actual failing CPU (or apparently a separate 'power pod' modu=
> >le)?
> 
> Is the CPU fan turning?  Has it been making horrible noises for six months
> before the failure?
> 
> >We have asked them (they are remote) to have someone open up the box and ve=
> >rify its not full of dust bunnies and crap, waiting on that response.
> 
> They should do that annually, and vacuum it out even if it looks good.  Don't
> spin the vans with the vacuum.
> --scott
> -- 
> "C'est un Nagra. C'est suisse, et tres, tres precis."

Asked; they claim there are no unusual noises.  The iLO says the fans are all good but I can't get them to acknowledge if they opened up the case yet; been days since first requested.  I'm pestering them again today.

Thanks for replying!

Rich