[Info-vax] VSI Subscription Licensing Response Letter

[Jan-Erik Söderholm]

Den 2021-05-21 kl. 23:18, skrev Simon Clubley:
> On 2021-05-21, Dave Froble <davef at tsoft-inc.com> wrote:
>> On 5/21/2021 8:06 AM, Simon Clubley wrote:
>>>
>>> The French group were supposed to be creating a letter in response to
>>> VSI's totally out of touch reply. Did this ever happen because I have
>>> not seen it posted here ?
>>>
>>
>> I sent an email to Terry Holmes weeks ago.  No reply.
>>
> 
> In that case, I think that's very poor on the part of VSI management.
> 
> You are not an ordinary VSI customer David. You are a customer
> that not only buys from VSI but is also directly responsible
> for a lot of other people (_your_ customers) also buying from VSI.
> 
> With the amount of business you put their way David, I think that's
> rather poor form on the part of VSI.
> 
> Simon.
> 

Without knowing what that email actually contained it is hard to
say if a reply was expected or not. It happens that I get emails
that I simply just forget about.

If it was just the same comments on that letter that has been
expressed already in other ways, it might not justify a reply.

So, chill down a little, Simon... :-)

And, it might be better to send to support at vmssoftware.com, if you
have questions relating to your support agreement.