[Info-vax] RMS File statistics and Hein's RMS_STATS program, all zeroes at times

[Richard Jordan]

Still working on determining the cause of the sporadic severe slowdown 
issues with a particular batch job and have run into another issue.

We're trying to get RMS stats from one of the files.  We have a monitor 
batch job that snapshots info about the problem batch job; that monitor 
batch job uses Hein's RMS_STATS program to dump them twice, once just 
before the start of the problem batch job, and once right after it 
completes.  I don't want to risk using the option to zero the counters 
on the production system and file so we need before and after.


So the issue is, the output of RMS_STATS in the batch job looks correct 
but all the counters are always zero (0).

I can do

      RMS_STATS -c -o=a DKA2:[DIR1.DIR2]FILE.DAT

interactively and I'll get the expected output, with counters climbing 
on subsequent runs.

If I temporarily disable stats I'll get the warning from RMS_STATS as 
expected; it is looking at the same correct file either way.

The problem batch job is run under a normal user account.  The monitor 
batch that does the system analyzer snapshots (to watch for 'busy' file 
channels) and tries to use RMS_STATS is currently running as SYSTEM, but 
we've tested it under our priv'd maintenance account also.  No 
difference in behavior.

And I can run the intaractive command under our maintenance account OR 
as SYSTEM and in both cases get real and incrementing counters back, not 
just zeroes.

Any thoughts?