[Info-vax] OT: The New Face of HP
Arne Vajhøj
arne at vajhoej.dk
Tue Oct 13 19:17:39 EDT 2009
seasoned_geek wrote:
> I've been playing with various Linux distros on my desktop, having
> abandoned Windows some time ago. The latest Karmic Koala beta of
> Ubuntu was having significant difficulties with getting fax modems to
> work. I was piped up through the various bug reporting levels until I
> was sent to an HP employee named Phillipe Vouters who was the package
> maintainer for the Intel chipset modems. I sent the email documenting
> where the code didn't compile due to significant changes in the Linux
> Headers and was promptly directed to contact HP technical services,
> pay them thousands of dollars, then, he would look at it. This was
> done to me because I used my regular email address instead of a gmail
> address like nearly everyone else on the list. I pointed that fact
> out to Phillipe who included his HP bosses on this response.
>
>>>>>>> Roland,
>>>>>>>
>>>>>>> I am really trying to stay polite. It is very hard. In short, you
>>>>>>> are considering highly valued technical people worse than negroes
>>>>>>> who were slaves. Negroes represented a merchant value and they were
>>>>>>> fed and sheltered by their owner.
>>>>>>>
>>>>>>> You insist vulgarly to make me work for entirely free, not singly
>>>>>>> willing to contribute to the food and the roof my family every day
>>>>>>> needs. Because all the Intel sources I have modified are public,
>>>>>>> manage to learn to assist yourself or hire someone skilled enough
>>>>>>> to do the job.
>>>>>>>
>>>>>>> I lost too much time with a parasite. Go to hell.
>
> It's nice to see HP is boosting the bottom line by participating in a
> bait and switch game of wire fraud and that they are actively
> supporting the KKK.
>
> It's quite alright for a volunteer maintainer to say they will add a
> request to a list and get to it as time allows...It's even quite
> alright for them to say "if you want to jump ahead in the priority
> queue you can call this number and spend some money..." But for a
> volunteer package maintainer to demand you pay his corporation money
> before he even looks at anything...that's just criminal wirefraud. It
> must be completely sanctioned by HP since he included Denis Ancelin
> from HP and they didn't bother to shut down the racial slurs or put a
> pretty face on the situation.
1) Why do you expect someone to fix this problem for you without you
paying?
If you have a service contract with HP where they have to support
you, then sue them for breach of contract.
But as far as I know then HP does not offer Ubuntu support and
even if they did then I don't think it includes a a beta version.
The word beta means something.
The driver apparently is open source, so you can fix it yourself
or you can pay somebody to fix it or you can wait until somebody
else has the need and get it fixed.
I cannot see why HP or this gentleman should offer you support
for free.
It is not wire fraud - it is normal business practice.
2) And accusing him of of supporting KKK sounds like slander to me.
He is just stated that you treated him worse than the slave owners
treated their slaves.
That is not supporting KKK. Practically the opposite.
Arne
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