[Info-vax] OT: The New Face of HP

[Arne Vajhøj]

John Wallace wrote:
> On Oct 16, 12:00 am, "John Smith \(not the one @ HP\)"
>> It would have take the HP guy 5000% less effort to say:
>> 'Thanks for bringing this to my attention.
>>
>> a) [ ] I will get to it when I can.
>> b) [ ] I can't get to it for a long time - why don't you take a stab at it?
>> c) [ ] If either a) or b) don't work for you, consider finding somebody else
>> who can help you with this problem.
>>
>> Please send any code you/others create to fix this problem back to me so I
>> can merge it into the beta/gold code.  Thanks."
> 
> And your suggestion would have avoided any harm to HP's reputation or
> to Phillippe's or any of the other folks at HP who have let themselves
> be sullied by this sad little story. Phillippe used to support some of
> the DEC stuff my colleagues dealt in. This doesn't sound like the same
> Phillippe; we already knew it isn't the same company.

I think the harm to HP's reputation by the fact that they do not
offer free technical support for beta versions of Ubuntu is
rather minimal.

Arne