[Info-vax] Call center companies outsource to US.

Richard B. Gilbert rgilbert88 at comcast.net
Wed Aug 18 20:11:20 EDT 2010


nobody wrote:
> Bob Koehler wrote:
> 
>>    So if your next phone call is answered by someone who speaks
>>    perfectly good American English
> 
> Some of the indian helpdesk companies do give their employees training 
> to have the "right" accent. For instance oxford english.
> 
> Perhaps there will be similar training for the US employees. Either 
> learn proper oxford english or at least have indian accent.
> 
> 

I'll settle for either Oxonian English or American English.  It's the 
"Indian" accent that gets me.  For a "Cockney" accent I would need an 
interpreter!

I once read that people in England sometimes have trouble understanding 
the speech of people who were born just a few miles away.






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