[Info-vax] OT: Arun Kishan

[Arne Vajhøj]

On 11-01-2010 07:47, VAXman- @SendSpamHere.ORG wrote:
> In article<hiev8l$oq9$01$1 at news.t-online.com>, Michael Kraemer<M.Kraemer at gsi.de>  writes:
>> Richard B. Gilbert schrieb:
>>> I was doing Unix, Windows and VMS at my last job.  The Unix was running
>>> on X86 hardware and supporting a typesetting application.  The Windows
>>> part was removing virii and worms and patching Windows to close some of
>>> the "holes" being exploited by said virii and worms.  The VMS support
>>> occupied very little of my time.
>>
>> In my experience the amount of necessary daily support is
>> roughly proportional to the number of users,
>> especially on the desktop.
>
> In my experience, it's been:
>
> Support person = ceil (1/(number of users on system))
>
> On VMS and unix, number of users on system is typically>1.  Regardless,
> 1 support person for VMS and unix.  However, with WEENDOZE, it's 1 user
> per box...
>
> Support person = ceil (1/(1 WEENDOZE user)) * WEENDOZE boxes.
>
> Judging by the size of some of the IT support groups I have encountered,
> the math may be a bit off with an additional fudge factor...
>
> Support person = ceil (1/(1 WEENDOZE user)) * (WEENDOZE boxes + fudge)
>
> Fudge is usually for the support of the WEENDOZE server to which these
> single user WEENDOZE boxes connect.
>
> It's like buying a car with a full time mechanic.

But for some reasons the CIO's have not figured that out yet !?!?

Arne