[Info-vax] Networking failing to connect to OpenVMS

[John Wallace]

On Jan 25, 4:32 pm, LewsTherin Dragon <lewstherindra... at gmail.com>
wrote:
> Hello,
>
> I am currently trying to add a OpenVMS client to my Networker backup
> server. I keep receiving a "Unable to connect to server: Failed to
> contact using UDP ping" error
>
> Results from TCPIP SHOW VERSION
>
> HP TCP/IP Services for OpenVMS Alpha Version V5.4 - ECO 7
>   on a AlphaServer GS80 6/731 running OpenVMS V7.3-2
>
> I'll be honest I know very little about the OpenVMS system but I
> believe the issue is something to do with not having the right ports
> open.
>
> Thank you for any help you can provide and let me know if any more
> information from me would make this easier for you.
>
> -Zach

Not sure if this applies to you but...

In some parts of the world, HP's customer support folks are able to
provide support for some 3rd party storage apps such as backup
packages, maybe on contract, or maybe on a per-call basis. Some of
these people will know VMS and if they don't they should have access
to people who do.

If you have a support contract on your GS80 or are willing to pay on a
per-call basis you might want to enquire whether this service is
available to you. Sadly I cannot offer you any hints as to how best to
make that enquiry.

Best of luck (and, welcome to VMS).