[Info-vax] Maybe a bit OT, maybe not.. in any case an interesting article

[Paul Sture]

On Tue, 15 May 2012 12:04:59 -0400, David Froble wrote:

> VAXman- @SendSpamHere.ORG wrote:
> 
>> The majority of consumers are morons.
>> 
>> 
> I see you've forgotten the 2 rules of business ...
> 
> 1) The customer is always right
> 2) When the customer is wrong, refer to rule #1

Except when the customer either costs more money to support than you make 
from them, or continually moans about your service.

Sometimes the customer _is_ wrong and your best course of action is to 
persuade them to go elsewhere.

-- 
Paul Sture