[Info-vax] Problem with patch access with support contract.

Simon Clubley clubley at remove_me.eisner.decus.org-Earth.UFP
Wed Oct 9 08:09:07 EDT 2013


On 2013-10-09, Jan-Erik Soderholm <jan-erik.soderholm at telia.com> wrote:
> Simon Clubley wrote 2013-10-09 13:54:
>> On 2013-10-09, Jan-Erik Soderholm <jan-erik.soderholm at telia.com> wrote:
>>>
>>> I also wrote that *I* have done my part (registring a support
>>> case with HP) and that any internal routing between groups
>>> of course has to be done within HP, not by me...
>>>
>>
>> Do you know who your contract administrator is within HP ?
>>
>> Given this response, that may be a good starting point.
>>
>
> I guess it is someone at HP/Sweden. These contracts was active
> before I was enganged at this site/customer.
>
> If someone else contacts HP, feel free to reference my
> Case ID: 4646310510.
>
> It's is not critical for me rigth now, so I'll just wait
> for HP to come back.
>

Understood.

If I wasn't away for a couple of weeks in a couple of days, I would
have already started down this path within HP myself.

Simon.

-- 
Simon Clubley, clubley at remove_me.eisner.decus.org-Earth.UFP
Microsoft: Bringing you 1980s technology to a 21st century world



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