[Info-vax] HP OpenVMS Patch Access Web Page Disfunctional?

[Jan-Erik Soderholm]

Jan-Erik Soderholm wrote 2014-09-08 14:19:
> RobertsonEricW wrote 2014-09-08 13:51:
>> Currently I am unable to gain access to OpenVMS patches using the usual
>> HP ITRC web page. I get the following error message:
>>
>>
>> Authorization service failure
>>
>> An unrecoverable error occurred while attempting to use the
>> authorization service. Please select the Patch Management link and start
>> again.
>>
>> patch-30036
>>
>> The same error message is generated when I attempt to "view your current
>> patch access privileges". Is anyone else experiencing this problem?
>
> Yes.
>
> I have submitted a message to the web support group...
>

Just got a mail:

 > Dear Mr. Söderholm ,
 >
 > Thank you for contacting the EMEA Web Services Usage Support Team.
 >
 > Your case ID is:  nnnnnnnn
 >
 > We would like to inform you that an HP representative has
 > started working on the case and will be contacting you shortly.
 >
 > Kind regards,
 >
 > EMEA Web Services Usage Support Team

At least something...
Jan-Erik.