[Info-vax] Alliance1 and HPSC patch management access problems today, anyone else having issues?

Rich Jordan jordan at ccs4vms.com
Tue Sep 23 18:38:08 EDT 2014


On Monday, September 22, 2014 7:34:53 PM UTC-5, BillPedersen wrote:
> On 9/22/2014 6:06 PM, Jan-Erik Soderholm wrote:
> 
> > Rich Jordan wrote 2014-09-22 23:54:
> 
> >>
> 
> >>
> 
> >> Thanks all for replying.
> 
> >>
> 
> >
> 
> > Is it up now?
> 
> 
> 
> As of now I have no problems accessing...
> 
> 
> 
> I reported the issue on Saturday and was asked for the SAID in question 
> 
> today... Well does not seem to be related to SAID and if they are not 
> 
> getting alarms due to errors such as these:
> 
> 
> 
> "Authorization service failure
> 
> 
> 
> An unrecoverable error occurred while attempting to use the 
> 
> authorization service. Please select the Patch Management link and start 
> 
> again.
> 
> 
> 
> patch-30036"
> 
> 
> 
> Then I believe they have a bigger problem than just the fact that we are 
> 
> having problems.
> 
> 
> 
> REALLY, to not have the site instrumented to identify this sort of 
> 
> problem, even when given the error code?
> 
> 
> 
> But, as I said,  it "looks" to be working.  I have not downloaded a 
> 
> patch set today, but I have gotten to the point of being able to do so, 
> 
> which was impossible late last week and over the weekend.
> 
> 
> 
> Best,
> 
> 
> 
> Bill.

I was able to download one set of patches, then it got flaky again.  I haven't had time to try again.



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