[Info-vax] Alliance1 and HPSC patch management access problems today, anyone else having issues?

[Neil Rieck]

On Thursday, September 18, 2014 1:58:27 PM UTC-4, Rich Jordan wrote:
> Then got connected to the HPSC patch management successfully, did one search, selected a few patches, then on subsequent search attempts got:
> 
> Authorization service failure
> An unrecoverable error occurred while attempting to use the
> authorization service. Please select the Patch Management
> link and start again.
> 
> patch-30036
> 
That is the message I see most often. To make matters worse, every so often I am offered to provide website feedback to HP. It is the same form you get when everything is working properly which makes me think they have no clue (alarm-wise) about theses problems.

That said, I just checked my account today (Thursday, Sep-25) and everything seems fast (no 60-second delays) and never craps out when you search for a non-existent patch phrases like "neil"

Neil Rieck
Kitchener / Waterloo / Cambridge,
Ontario, Canada.
http://www3.sympatico.ca/n.rieck/