[Info-vax] Layered products, the HP view !?!

[Dirk Munk]

Jan-Erik Soderholm wrote:
> Dirk Munk skrev den 2015-06-17 09:55:
>> David Froble wrote:
>>> Dirk Munk wrote:
>>>> I just read this page on the HP web site:
>>>>
>>>> http://www8.hp.com/us/en/products/servers/openvms/what.html#!&pd1=1
>>>>
>>>> There it says:
>>>>
>>>> The following are the key characteristics of VSI OpenVMS V8.4-1H1:
>>>>
>>>> * Support for HP Integrity i4 servers and HP Integrity i2 servers
>>>> * Improved performance on HP integrity i4 servers: Lower memory
>>>> latency and greater memory bandwidth
>>>> * >>>> Binary compatibility with previous versions of OpenVMS <<<<
>>>>
>>>> Now that is what knew and expected.
>>>>
>>>> But then the page says:
>>>>
>>>> Layered product support with VSI OpenVMS V8.4-1H1
>>>>
>>>> The VSI OpenVMS V8.4-1H1 release comprises the VSI OpenVMS operating
>>>> system, Base and High-Availability Operating Environment components,
>>>> and VSI layered products. These VSI layered products are tested with
>>>> this latest version of the VSI OpenVMS operating system.
>>>>
>>>>  >>>> HP supports only the VSI layered products with VSI OpenVMS
>>>> V8.4-1H1 operating system. <<<<
>>>>
>>>>  >>>> HP does not support HP layered products with VSI OpenVMS
>>>> V8.4-1H1 operating system. <<<<
>>>>
>>>> I emphasised both last sentences. So now HP considers V8.4-1H1 to be a
>>>> completely separate product!! Well except with your home made
>>>> applications of course, they are binary compatible. But HP layered
>>>> products are not compatible, or not supported at least. Nice .......
>>>>
>>>> Your comments please!
>>>
>>> Why are you bothering with this?  We've known for some time now that HP
>>> didn't want to support VMS or anything associated with it.  Nothing
>>> surprising in what you wrote about.
>>>
>>> VSI gives HP the "out" they've wanted all along.
>>>
>>> If someone whats support for any of those products, HP will point to
>>> VSI.
>>
>> Really?
>>
>> ... Jan-Erik wants to call VSI in Sweden, we
>> can't. There are no VSI offices over here.
>>
>
> Just as HP, IBM, Microsoft, Oracle or just about any larger
> IT corporation out there. Most of them has support centers
> on Ireland (swedish speaking and with local swedish numbers
> with local fee, but anyway...).

Well, we have a big HP office in the Netherlands with support. In fact 
there are still OpenVMS sessions held in that office! I'm sure you can 
find it on Google Earth (Startbaan 16, Amstelveen).

>
> I see very little reason, apart from office time issues, to have
> local support offices like DEC once had. Not in todays world.
>
>
>
>> That is very understandable, and should not be taken as criticism on VSI.
>>
>> We can call HP, and HP will support VSI products, as they have stated:
>>
>
> But that was not the issue. The issue was *HP* branded products on 8.41H1.
>
>>  >>>> HP supports only the VSI layered products with VSI OpenVMS V8.4-1H1
>> operating system. <<<<
>>
>> And why not, they also support Linux and Windows, why not VSI OpenVMS?
>>
>
> Not the issue. That don't even support ther own products (VMS LP
> branded "HP") on 8.41H1.
>
> My guess is that this is a minor issue, since most major LP will
> quite soon be available as VSI branded versions anyway...
>
> Jan-Erik.
>
>>
>