[Info-vax] OpenVMS in the future, Open sourced or Closed? Intent is to keep it...

[Stephen Hoffman]

On 2015-05-09 13:50:15 +0000, Neil Rieck said:

> Lots of stuff to respond to but I think you misread one of my 
> statements. HP did outsource "OpenVMS support" to India.

In its usual usage "outsource" means to move the work some other 
company or some other outside entity, either within the same country or 
in another country.   Yes, "outsourcing" can also involve "offshoring"; 
of moving the work to another country.    In the particular case you 
are referring to, AFAIK HP consolidated software development and 
escalation support work from one part of HP to another part of HP.   
So... no.  There was no outsourcing.  Not unless you want to focus on 
the different corporate components of HP as the basis for that 
statement.

> Before that time, it appeared as if all the work was being done in 
> North America as were all the webinars. After that event, L1 support 
> still appeared to be done from an organization/server in Colorado while 
> L3 work was split between North America and India (I think it depended 
> upon the product). 95% of the webinars were hosted from India with one 
> being hosted from New Zealand.

Personally, I'm far more interested with OpenVMS going forward and that 
means focus on the VSI Bolton office, though the HP Nashua and HP 
Bengaluru sites will undoubtedly serve as endless fodder for historical 
discussions and debates.   Also likely as occasional fodder for the 
diatribes or other weapons-grade stupid, which can only assist with 
tuning local killfile settings.


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