[Info-vax] Alpha to Integrity migration, license options

[Kerry Main]

> -----Original Message-----
> From: Info-vax <info-vax-bounces at rbnsn.com> On Behalf Of
> DaveFroble via Info-vax
> Sent: May 2, 2018 2:06 PM
> To: info-vax at rbnsn.com
> Cc: DaveFroble <davef at tsoft-inc.com>
> Subject: Re: [Info-vax] Alpha to Integrity migration, license options
> 
> Carl Friedberg wrote:
> > Speaking as an interested third party, my client bought 3 years of
> support
> > for
> > Integrity 2800 i4 class server. With that 3 year contract, the
upgrade
> from
> > the
> > Alpha ES45 (still current) was made a part, with no charge.
> >
> > YMMV, but this is a deal that's too good to refuse IMHO
> 
> Yes, and if VSI is smart, they will take a payment yearly, or more
often.
> That
> way the customer is used to making support payments, probably more
> so than if
> they asked for another payment after 3 years.
> 
> I'd suppose that someone on support, would just keep doing the same
> thing when
> moving to x86.
> 

While Cust's can bury things like 3 year support when they buy a system,
it is far more common to renew support agreements on a yearly basis. 

This is typically true for all platforms.

The reasons are simple:
- fits into internal Operations budget which is done yearly,
- OPS manager does not want a line item support number to be to big as
this might garner to much visibility. In fact, a 3 year budget number
might cause a budget increase that exceeds a OPS manager's approval
authority. Better to bury 1 year support agreement line numbers.


Regards,

Kerry Main
Kerry dot main at starkgaming dot com