[Info-vax] Roadmap

[gezelter at rlgsc.com]

On Tuesday, January 1, 2019 at 8:14:19 AM UTC-5, clair... at vmssoftware.com wrote:
> On Tuesday, January 1, 2019 at 3:14:07 AM UTC-5, Dave Froble wrote:
> > On 12/31/2018 6:52 PM, Jan-Erik Söderholm wrote:
> > > Den 2018-12-31 kl. 17:40, skrev Dave Froble:
> > >> On 12/31/2018 7:16 AM, Jan-Erik Söderholm wrote:
> > >>> Not trying to be negative now on the last day of the year, but...
> > >>>
> > >>> I thought it was said that the VSI roadmap would have a quartely
> > >>> update, not? I notice that the current roadmap is form June.
> > >>>
> > >>> Even just a new copy with the date updated would tell that the
> > >>> plan is still valid.
> > >>
> > >> I'm guessing they are so busy with the port that other things may not
> > >> get their attention.  Some info on the progress of the port was posted
> > >> recently, and I'd think that was the most important information.
> > >> After all, without the port, any roadmap is useless.
> > >>
> > >
> > > It is not useless when you try to calm a customer
> > > worrying about what is happening with VMS. Showing
> > > that VSI (at least) can produce an updated (even
> > > if it is only the date that changes) helps...
> > 
> > And you are entirely correct.  This is an issue where VSI has fallen 
> > down.  When VSI says they will do something, and then doesn't, it's 
> > reasonable to feel concern.  Dotting "I"s and crossing "T"s is 
> > important.  Perhaps you should communicate your concerns directly with VSI?
> > 
> > > The porting updates might be interesting for *me*,
> > > but my customer could't care less...
> > >
> > 
> > However, if your customer has half a clue, they will come to you for 
> > your view of the future.  Since you can then tell them that things are 
> > progressing well, they can gain confidence from your advice.  Note that 
> > the customer that doesn't refer to their technical support is most 
> > likely to cause themselves problems.
> > 
> > -- 
> > David Froble                       Tel: 724-529-0450
> > Dave Froble Enterprises, Inc.      E-Mail: davef at tsoft-inc.com
> > DFE Ultralights, Inc.
> > 170 Grimplin Road
> > Vanderbilt, PA  15486
> 
> We decided that the quarterly updates were a big waste of time. Starting in a few weeks we will be updating the roadmap when there is something new to post or we just need to put a new date/time stamp on what is already there. This has been the plan for a while now but the holidays just in the way.

Clair,

On a technical basis, unchanged roadmaps are not a problem for me.

However, on the management/psychology side, updated dates, which show progress on schedule, would be helpful with managers.

Unchanged items are inherently ambiguous. It could be that that the item has not been updated, or it could be that everything is as predicted. It is the ambiguity that causes unease.

Thank you in advance for the updated dates.

- Bob Gezelter, http://www.rlgsc.com