[Info-vax] Roadmap

[clair.grant@vmssoftware.com]

On Tuesday, January 1, 2019 at 3:14:07 AM UTC-5, Dave Froble wrote:
> On 12/31/2018 6:52 PM, Jan-Erik Söderholm wrote:
> > Den 2018-12-31 kl. 17:40, skrev Dave Froble:
> >> On 12/31/2018 7:16 AM, Jan-Erik Söderholm wrote:
> >>> Not trying to be negative now on the last day of the year, but...
> >>>
> >>> I thought it was said that the VSI roadmap would have a quartely
> >>> update, not? I notice that the current roadmap is form June.
> >>>
> >>> Even just a new copy with the date updated would tell that the
> >>> plan is still valid.
> >>
> >> I'm guessing they are so busy with the port that other things may not
> >> get their attention.  Some info on the progress of the port was posted
> >> recently, and I'd think that was the most important information.
> >> After all, without the port, any roadmap is useless.
> >>
> >
> > It is not useless when you try to calm a customer
> > worrying about what is happening with VMS. Showing
> > that VSI (at least) can produce an updated (even
> > if it is only the date that changes) helps...
> 
> And you are entirely correct.  This is an issue where VSI has fallen 
> down.  When VSI says they will do something, and then doesn't, it's 
> reasonable to feel concern.  Dotting "I"s and crossing "T"s is 
> important.  Perhaps you should communicate your concerns directly with VSI?
> 
> > The porting updates might be interesting for *me*,
> > but my customer could't care less...
> >
> 
> However, if your customer has half a clue, they will come to you for 
> your view of the future.  Since you can then tell them that things are 
> progressing well, they can gain confidence from your advice.  Note that 
> the customer that doesn't refer to their technical support is most 
> likely to cause themselves problems.
> 
> -- 
> David Froble                       Tel: 724-529-0450
> Dave Froble Enterprises, Inc.      E-Mail: davef at tsoft-inc.com
> DFE Ultralights, Inc.
> 170 Grimplin Road
> Vanderbilt, PA  15486

We decided that the quarterly updates were a big waste of time. Starting in a few weeks we will be updating the roadmap when there is something new to post or we just need to put a new date/time stamp on what is already there. This has been the plan for a while now but the holidays just in the way.