[Info-vax] Access to perform FTP tasks

[Antony Lamberton]

On Wednesday, 19 June 2019 16:29:08 UTC+1, Jan-Erik Söderholm  wrote:
> Den 2019-06-19 kl. 17:21, skrev Antony Lamberton:
> > Hi All,
> > 
> > i am in a position where i now support an OpenVMS application, but with little knowledge of the language.
> > 
> > The developers of the system have just left, and i'm scrambling together any documentation they have left, or not left.
> > 
> > I have an issue with a user that is not able to download a report as they dont have access to FTP the file to a local folder.
> > 
> > however, looking at the account on mc authorize, i can see no difference in an account that can perform the task.
> > 
> > here's the error.
> > 
> > 220-Microsoft FTP Service
> > 220 File Transfer Site
> > Connected to xxxxx transfer file to PC - c:\transfer
> > 331 Password required for xxxFTP.
> > 230-You are using a restricted system, if you are not authorised to do so you may not proceed to use.
> > 230 User xxxFTP logged in.
> > 550 /TKA: The system cannot find the file specified.
> > 
> > *****************************************************************************
> > FILE TRANSFER FAILED.
> > *****************************************************************************
> > 
> > Please report following to IT Services:
> > ERROR: An FTP error occurred.
> > Unable to transfer file STKREPORT:STK_RP_20.PRT;0 to /TKA/STK
> > FTP Command file: CCP$LOG:STK_FE_37XS_04E064150.TMP
> > *****************************************************************************
> > %NONAME-E-NOMSG, Message number 00000002
> > Press RETURN to continue.
> > 
> > 
> > Any help is appreciated
> > Antony
> > 
> 
> And STKREPORT:STK_RP_20.PRT;0 *does* exist?
> 
> Is the FTP client running from the PC?
> A log output on that side (incl FTP commands used) can also help.

Hi Jan-Erik,

Yes that report can be transferred by another user.

The report is transferred through an enquiry utility, so i dont have to put any commands in.

and theres no log that gets produced when it fails.

Thanks
Antony