[Info-vax] Access to perform FTP tasks

[Jan-Erik Söderholm]

Den 2019-06-19 kl. 17:21, skrev Antony Lamberton:
> Hi All,
> 
> i am in a position where i now support an OpenVMS application, but with little knowledge of the language.
> 
> The developers of the system have just left, and i'm scrambling together any documentation they have left, or not left.
> 
> I have an issue with a user that is not able to download a report as they dont have access to FTP the file to a local folder.
> 
> however, looking at the account on mc authorize, i can see no difference in an account that can perform the task.
> 
> here's the error.
> 
> 220-Microsoft FTP Service
> 220 File Transfer Site
> Connected to xxxxx transfer file to PC - c:\transfer
> 331 Password required for xxxFTP.
> 230-You are using a restricted system, if you are not authorised to do so you may not proceed to use.
> 230 User xxxFTP logged in.
> 550 /TKA: The system cannot find the file specified.
> 
> *****************************************************************************
> FILE TRANSFER FAILED.
> *****************************************************************************
> 
> Please report following to IT Services:
> ERROR: An FTP error occurred.
> Unable to transfer file STKREPORT:STK_RP_20.PRT;0 to /TKA/STK
> FTP Command file: CCP$LOG:STK_FE_37XS_04E064150.TMP
> *****************************************************************************
> %NONAME-E-NOMSG, Message number 00000002
> Press RETURN to continue.
> 
> 
> Any help is appreciated
> Antony
> 

And STKREPORT:STK_RP_20.PRT;0 *does* exist?

Is the FTP client running from the PC?
A log output on that side (incl FTP commands used) can also help.