[Info-vax] Access to perform FTP tasks

[Simon Clubley]

On 2019-06-19, Antony Lamberton <oneandahalfpintbusiness at gmail.com> wrote:
> Hi All,
>
> i am in a position where i now support an OpenVMS application, but with little knowledge of the language.
>
> The developers of the system have just left, and i'm scrambling together any documentation they have left, or not left.
>
> I have an issue with a user that is not able to download a report as they dont have access to FTP the file to a local folder.
>
> however, looking at the account on mc authorize, i can see no difference in an account that can perform the task.
>
> here's the error.
>
> 220-Microsoft FTP Service
> 220 File Transfer Site
> Connected to xxxxx transfer file to PC - c:\transfer
> 331 Password required for xxxFTP.
> 230-You are using a restricted system, if you are not authorised to do so you may not proceed to use.     
> 230 User xxxFTP logged in.
> 550 /TKA: The system cannot find the file specified.
>

Could this be the problem ?

How is /TKA setup for the failing user versus the successful user ?

Do you see the same error message when the successful user tries it ?

> *****************************************************************************
> FILE TRANSFER FAILED.
> *****************************************************************************
>
> Please report following to IT Services:
> ERROR: An FTP error occurred.
> Unable to transfer file STKREPORT:STK_RP_20.PRT;0 to /TKA/STK

The problem may not be a failure to read that file. The problem may be
when you try to write it to the destination directory.

If that isn't the problem, is STKREPORT: a system-wide logical or
a user specific logical ?

Simon.

> FTP Command file: CCP$LOG:STK_FE_37XS_04E064150.TMP
> *****************************************************************************
> %NONAME-E-NOMSG, Message number 00000002
> Press RETURN to continue.
>
>
> Any help is appreciated
> Antony 


-- 
Simon Clubley, clubley at remove_me.eisner.decus.org-Earth.UFP
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