[Info-vax] What is the correct way to contact VSI?

[Dave Froble]

On 11/25/2019 1:17 PM, Simon Clubley wrote:
> On 2019-11-25, Phillip Helbig (undress to reply) <helbig at asclothestro.multivax.de> wrote:
>> In article <qrgqk3$7e1$1 at dont-email.me>,
>> =?UTF-8?Q?Jan-Erik_S=c3=b6derholm?= <jan-erik.soderholm at telia.com>
>> writes:
>>
>>> I notice that if checking "theberrymans.com" on an online blacklist
>>> service, it gets hits in 4 lists. Dont know if it is significant...
>>
>> Probably.  Be happy they didn't drop the SMTP connection, preventing the
>> email from being delivered at all.
>>
>
> No, dropping the connection with a reject status is _exactly_ what
> should have happened, especially if it was a blacklisting issue,
> so that Mark would have been told immediately his email had not been
> delivered instead of him having to wonder if anyone at VSI was ever
> going to get back to him.
>
> Simon.
>

People need to stop thinking of email as reliable.  It most definitely 
is not.

A short while back Roland and I were having a discussion about 
communications.  I maintained that a valid communication system must 
include handshakes to insure both sides of the communication were 
notified of completion.  Very explicit handshakes.  That really doesn't 
exist in email.

Even with a phone, I don't consider that I've really tried until I've 
tried a call several times.  Once sometimes just doesn't do it.

Simon is correct, it is better to be told of failure, than to not have 
some type of confirmation.

-- 
David Froble                       Tel: 724-529-0450
Dave Froble Enterprises, Inc.      E-Mail: davef at tsoft-inc.com
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