[Info-vax] Special deals on Tape Drives

[Arne Vajhøj]

On 3/6/2022 10:39 AM, kemain.nospam at gmail.com wrote:
>> From: Info-vax <info-vax-bounces at rbnsn.com> On Behalf Of Arne Vajhøj via Info-vax
>> On 3/6/2022 10:06 AM, Scott Dorsey wrote:
>>> Maybe.  It'll say so in your SLA.  Read your SLA carefully, then have
>>> a lawyer read it, then have a computer center guy read it, then read
>>> it some more.  Everything the provider is obligated to do is in there,
>>> and if it's not in there you shouldn't expect it.
>>
>> That is good advice. For any business agreement - cloud or something else.
> 
> Agree - I can almost guarantee that these SLA' contracts will contain
> off-ramps and/or limitation of liabilities for the service provider.
> 
> In addition, costs like backup charges per TB are guaranteed for how long?
> 
> Once you have been with a provider for say 12+ months, what happens if they
> decide to crank up their monthly backup /storage charges in Year2 or Year3
> by 50-75+%?

What happens if the supplier of servers for your on premise data center
crank up prices for servers 50-75%?

It doesn't happen. Hardware becomes cheaper over time. And cloud cost
follows hardware cost.

> What happens if the service provider does not meet the SLA's they have been
> contracted for?

That is a very interesting question. Most cloud vendor SLA's has very
soft penalty clauses.

> Sure, you can decide to switch vendors, but think about the challenges this
> entails in terms of again, re-creating your service model with YAV (Yet
> Another Vendor)
 >
> 
> Hence, contract off-ramps for Customers like "annual review of vendor
> services" should also be in place to prevent Vendor incompetence and/or
> greed.
> 
> Companies should also have a plan as to what would need to do if they had to
> discontinue a contact with external service provider(s).

Smart companies does not tie themselves to AWS, Azure or GCP - they
know how they can move.

Arne