[Info-vax] OT: The New Face of HP

seasoned_geek roland at logikalsolutions.com
Tue Oct 27 05:29:29 EDT 2009


On Oct 24, 8:39 am, billg... at cs.uofs.edu (Bill Gunshannon) wrote:
>
> > I am a distant observer on this. Shouldn't the volunteer have had a
> > similar response "please go through the mailing list to report problems"
> > instead of saying "please buy services from HP if you want me to look at
> > it" ?
>
> And of course, everyone is ignoring the fact that English isn't
> his native language and that may resulted in his saying something
> in a form that others might find abrasive.  I find the original
> posters tone to be very abrasive and might have reacted the same
> way although it is mnost likely that I would have just stopped
> responding to him at all.
>

If one finds the simple reporting of a compilation error, then I guess
it is pretty apparent one doesn't work in the real world of software
development.  The "original tone" simply reported the error, then it
was met with "you must spend thousands of dollars with HP to get
_volunteer_ package maintainer services" when there was no request to
have anything fixed immediately.  The entire situation resulted from
the bubbling up of a compilation error report.

There is no excuse for racial slurs coming in email from someone
claiming to represent a U.S. based global company.

We shall see how HP chooses to deal with this publicly.  It is not
going to "simply go away".





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